Privacy Policy

Last Updated: September 26, 2020

Accessing Our Website

Like most websites, La Freightlift and our service providers may automatically track, collect and store information such as (a) Internet Protocol (IP) address; (b) Uniform Resource Locators (URL); (c) domain name; (d) type of computer; and (e) type of web browser and location using cookies, web log files, and other code tracking devices from any device you use to access our Website and any pages you visit at our Website. That type of information is helpful for marketing purposes and allows us to examine traffic to the Website, identify any misuse of the Website, and improve the Website to provide you a better experience.

Cookies & Tracking Codes

A cookie is a small data file that is sent to your browser from a web server and stored on your computer, mobile phone or other device. Cookies store information about your use of a particular website or service and are typically used to make our Website easier to use and to make services more convenient and personalized. Cookies allow us, for example, to recognize you as an end user when you return to the Website using the same computer and web browser, and to identify which areas of the Website you visited, so the next time you visit the Website, those pages may be readily accessible. Our service providers may also use cookies to ascertain how many times you access our website and to obtain information to personalise the content and promotions that you see on our websites. Our service providers may use tracking codes, which are different than cookies, to gather information about your use of our Website. You can remove or block cookies using the setting in your browser, but in some cases that may impact your ability to use our Website.

Do Not Track Disclosure

Our Website does not respond to Do Not Track signals. For more information about Do Not Track signals, please click here. You may, however, disable certain tracking as discussed above (e.g., by disabling cookies).

Registration

When you register with La Freightlift, you voluntarily provide us with your first and last names and an email address, and you may create a user name and a password of your choice. In addition, you may be asked to provide other personal information such as your mailing address, date of birth, and social security number, social insurance number or employer identification number. In addition, La Freightlift may collect information in the form of information that you or another person inputs or uploads onto our System Resources.

Feedback

If you provide La Freightlift with feedback, we will collect that information and we may use it for any purpose we choose. Personal information included in your feedback will be treated in accordance with this policy. You agree that any comments and any emails we receive immediately become our property. Nothing in this policy, La Freightlift’s Terms and Conditions, our End User Agreement, or any other agreement(s) with you entitles you to a fee, royalty, commission, compensation or any consideration whatsoever for your feedback or for the content of any communications you submit to us such as ideas, suggestions, recommendations, methods, processes, or the like whether in writing, verbal or otherwise.

PRIVACY SETTINGS

Password: When you register with La Freightlift, you will be asked to create a password associated with your account. The combination of your user name and your password is the key to your account. La Freightlift recommends that you use a combination of letters, numbers and special characters to create your password. You are responsible for all actions taken using your user name and password. You should not disclose your password to anyone. If you decide to share your password or lose control of your password, you may jeopardize the security and confidentiality of your personal information. Moreover, you may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately notify La Freightlift and change your password.

Sharing Information

You may choose to share information by using the technology on La Freightlift’s Website including your personal information with other end users or with third-parties available on our Website.
In addition, if you provide personal information about another person, you should do so only with that person’s consent and failure to do so may violate that person’s privacy or data rights.

USAGE OF DATA FOR MANAGEMENT & BUSINESS PURPOSES

The legal basis for the processing of personal data that you provide to us is generally consent. In addition, data may be processed based on our legitimate interests such as recruitment process management, improving services, business development, marketing, fraud prevention and cybersecurity. Data we explicitly collect is not transferred outside of the India, either by ourselves or any other company we allow to process your data. Companies we share your IP address with may transfer that information to other counties but it is our understanding that they operate under Standard Contract Clauses.

Recruitment

The purpose of processing such data is to support recruitment processes as our core activity. Data we collect may include your name, contact details, work history, education history, and other information required to make an informed decision on your suitability for the vacancy. La Freightlift considers that it has a legitimate interest in fully assessing applications for employment to ensure that only suitable and appropriate candidates are both assessed and selected. Candidates who are considered further will be provided with our Employee Privacy Notice which explains fully how La Freightlift handles Recruitment Data and additional personal data collected during the recruitment process

To deliver World Class Service

To carry out our obligations arising from any contracts entered into between you and us we need your Identity and Contact Data to register you as a new customer and to manage our relationship with you, and, your Financial, Transaction and Passenger Data (as applicable) to process and deliver your request and, with certain Special Category Data to the extent it is necessary (for example to enable us to accommodate dietary requirements or your religious or other needs), to ensure your receipt and enjoyment of the requested services . Therefore, we use this data on the basis that it is necessary for us to be able to perform our contract with you (i.e. the terms and conditions of the relevant services) and for our legitimate interests of delivering the services in this way and, in the case of the Special Category Data, on the basis that this is with your consent which you can withdraw at any time but we may not then be able to provide the services in the manner you request (for example without your specific dietary requirements or religious or other needs).

Business Development and Research

We use your Identity, Contact, Usage and Transaction Data in order to develop an understanding of the services and products that may be of interest to you (including by reference to those that you have already purchased or enquired about). Therefore, we use this data on the basis that it is necessary for our legitimate interests in developing and improving our services and to inform our business strategy and provide you with relevant information. We also use certain Usage Data to measure and analyse the behaviour of visitors to our website and traffic patterns by using cookies, and we will seek your consent to such use where we are legally required to do so.

Internet-based advertising

We may use Usage Data to provide you with advertising about products and services tailored to your individual interests. You may see certain ads on other websites or in your emails based on your visits to our websites and third-party sites because we participate in advertising networks administered by third-party vendors, such as Google AdWords. Ad networks track your online activities over time by collecting information through automated means, including through the use of cookies (https://policies.google.com/technologies/cookies?hl=en-US). The networks use this information to show you advertisements that are tailored to your individual interests. We have a legitimate interest in delivering direct advertising but we will seek your consent to such use where we are legally required to do so. Our websites may also offer you the ability to interact YouTube and Instagram. These services collect persistent identifiers through your browser or mobile operating system. If you have previously provided personally identifiable information to third-party sites, that third-party may recognize you here. Your use of social network plugins is subject to each social media site’s privacy policy, which may be different from ours, so please read these policies to assess and understand your options. We have no control over or access to the information that is collected, stored, or used by third-party plugins. If you engage with our content on or through third-party social media sites, you may allow us to have access to certain information associated with your social media account (e.g., name, username, email address, profile picture) to deliver the content or as part of the operation of the plug-in or application.

Website/ business administration

We use Identity, Contact and Technical Data to maintain our website and for internal operations, including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data. We use this data on the basis that it is necessary: (a) for our legitimate interests: running our business, the provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise; and (b) to comply with a legal obligation. We also use Technical and Usage Data to improve our website to ensure that content is presented in the most effective manner for you and for your computer and allow you to participate in interactive features of our service, when you choose to do so.

Other purposes

We could have to use your personal data which we hold to protect your or someone’s else’s vital interests, for example, to make contact in rare emergency situations. We could also have to use your personal data in connection with legal and regulatory matters such as our maintenance of business records, compliance with external reporting requirements and internal policies and procedures and responses to requests by government, law enforcement, regulators, courts, rights holders or other third parties including in respect of the use or misuse of intellectual property, such as our brand or media rights, or those of our licensees/ commercial partners or their parties. Therefore, we use this data on the basis that it is necessary both for our legitimate interests in protecting, defending and enforcing rights and interests in this way and also so that we can comply with legal obligations.

DISCLOSURE, CONFIDENTIALITY & SECURITY OF PERSONAL INFORMATION

La Freightlift uses precautions to keep your personal information private and secure and we will not share your personal information with third parties, except: (a) if you authorize us to do so in this policy, in the Terms and Conditions, or in any other agreement between you and La Freightlift; (b) as set forth in this policy; (c) to cooperate with law enforcement or other government officials with investigations of purported unlawful activities, conform to the edicts of the law, or comply with judicial proceedings and legal process served on us; (d) to protect, enforce and defend our rights and property or the rights and property of our end users; (e) to investigate violations of the law, this policy, the Terms and Conditions, any of our copyrights, trademarks or other intellectual property rights, or those of any third party, or misusing our Website, our System Resources, or any related services; (f) to aid our service providers in providing services to us; (g) as part of a business acquisition, merger, sale, or other similar business transaction, including during negotiations or planning of such transaction; (h) to any current or future affiliates or subsidiaries; and/or (i) to unaffiliated third parties, including for their own marketing purposes. Your personal information is stored on servers in the India, and La Freightlift has taken steps to ensure that those servers are not accessible by unauthorized third parties. Nevertheless, because network security measures are not infallible and because third parties may unlawfully intercept or access transmissions or private communications, we cannot guarantee the security of your information or that it will always remain private. If you access La Freightlift’s Website from a shared computer or a computer in an internet café, certain information about you may be visible to other individuals at the internet café and your user name or email address may be visible to other individuals who use the computer after you.
Please note that La Freightlift may disclose aggregate, anonymous, or de-identified information about users for marketing, advertising, research, compliance, or other purposes.

YOUR DISCLOSURE OF INFORMATION TO THIRD PARTIES

La Freightlift cannot guarantee the privacy or security of information you disclose to others therefore, we encourage you to evaluate the privacy and security policies of all websites before entering into a transaction and choosing to share your personal information with them.

Public Communications

Please take precautions in disclosing personal information. Personal information disclosed online via email, blogs and the like can be collected and used by others. If you post personal information in those types of online environments, it is highly likely that it may be accessible to the public and you may receive unsolicited messages and advertisements commonly referred to as SPAM. You are solely responsible for maintaining the secrecy of your personal information

SPAM

La Freightlift and our end users do not tolerate SPAM. You are not authorized to add an end user of La Freightlift’s Website to your mailing list or other database without that end user’s prior written permission. You are not permitted to use La Freightlift’s Website or any related communication tool to send SPAM or to otherwise send content that may violate this policy and our Terms and Conditions. To report SPAM or spoof emails, please forward the email to itsupport@laflcargo.com

LOST OR STOLEN INFORMATION

You must promptly notify La Freightlift if your user name or password is lost, stolen or used without permission, or you suspect fraudulent activity in your account. In such event, La Freightlift will help you reset your password or assist with suspending or closing the account.

YOU CONSENT TO OUR POLICY

As stated above, by accessing or browsing La Freightlift’s Website or by registering with us, you consent to our collection and use of your information as set forth in this policy. Please note that if you decline to provide certain mandatory data, you may not be able to purchase certain services from us, and we may not be able to fully respond to any inquiries you make.

UPDATES TO POLICY AND WEBSITE

La Freightlift reserves the right, at any time and without notice to you, to add to, change, update or modify this policy, simply by positing an updated policy on our Website. We will post any changes, including material changes, to our Website. Any change, update or modification will be effective immediately upon posting on La Freightlift’s Website and will apply to any personal information provided to us on and after that date.
We aim to update our site regularly and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.
If you have any concerns as to how your data is processed, you can contact: itsupport@laflcargo.com or You can write to the Company using the address, La Freightlift Pvt Ltd, No.32, 2nd Cross Street, VGP Murphy Square, St. Thomas Mount, Chennai, Tamil Nadu, INDIA, Postcode- 600016.